1. About This Policy
This Privacy Policy explains how build it by design (2014) inc. (“BUILD IT,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information through buildit.ca (the “site”), our contact and quote forms, our job application process, and our text messaging (SMS) program.
By using the site or providing personal information to us, you consent to the practices described in this Policy. This Policy should be read together with our Terms of Use.

2. Information We Collect
We collect personal information you provide to us directly and limited information collected automatically when you use the site.
Source Information collected
Contact and quote forms Name, email address, phone number, company name, project location, and project details you choose to share Job applications Name, contact details, resume, work history, qualifications, references, and any other information you include in your application
Cookies and analytics IP address, browser and device type, pages visited, time on site, referring website, and general location (city or region)
We do not knowingly collect personal information from anyone under the age of 18 through the site.

3. How We Use Your Information
We use personal information to:
• respond to inquiries and quote requests
• plan, schedule, and deliver projects, including site visits and status updates
• send marketing and promotional communications, where you have consented to receive them
• review and process job applications
• operate, analyze, and improve the site
• meet our legal, contractual, and record-keeping obligations
We use personal information only for the purposes described in this Policy, or for other purposes with your consent or as permitted or required by law.

4. Text Messaging (SMS) Program
You agree to receive information messages (appointment reminders, account notifications, etc.) from BUILD IT BY DESIGN (2014) INC.. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at [email protected]. You can opt out at any time by replying STOP.

5. How We Share Your Information
BUILD IT does not sell personal information. We share it only in the following circumstances:
• Service providers: with companies that help us operate our business, such as website hosting, analytics, email, SMS delivery, and recruiting platforms. These providers may use your information only to perform services on our behalf.
• Project partners: with designers, consultants, and trade partners where needed to deliver a project you have engaged us for.
• Legal requirements: where required or permitted by law, such as in response to a court order or to protect our rights, property, or safety.
• Business transfers: in connection with a merger, sale, or reorganization of all or part of our business, subject to appropriate confidentiality protections.
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

6. Cookies and Analytics
The site uses cookies and similar technologies to understand how visitors use the site and to improve it. We use [ANALYTICS TOOLS, e.g. Google Analytics]. You can block or delete cookies through your browser settings. Some parts of the site may not work as intended if you do.

7. Data Retention
We keep personal information only as long as needed for the purposes described in this Policy, or as required by law. Job applications are retained for [RETENTION PERIOD]. When personal information is no longer needed, we securely delete or anonymize it.

8. Security and Storage
We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, and unauthorized access or use. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Some of our service providers may store or process personal information outside Canada, including in the United States. That information may be subject to the laws of those jurisdictions.

9. Your Choices and Rights
You may ask to access the personal information we hold about you, ask us to correct it, or withdraw your consent to our use of it, subject to legal and contractual limits. You can unsubscribe from marketing emails using the link in any email, and from text messages by replying STOP.
To make a request, contact us using the details in Section 11. We may need to verify your identity before responding.

10. Changes to This Policy
BUILD IT may update this Policy from time to time. Changes take effect when posted, and the “Last updated” date above will be revised accordingly.

11. Contact
Questions or requests about this Policy may be directed to our Privacy Officer:
build it by design (2014) inc
12-1580 Trinity drive, unit 12, Mississauga, Ontario.
[email protected]
905.696.0486